FAQ

Are there facilities for wheelchair-users like myself?

If coming by car, please use the car park's disabled spaces reserved for wheelchair users. There are spacious accessible toilets and wheelchair ramps in the museum. Wheelchairs may also be rented, so please inquire if required.

Can we visit as a group?

There is a group admission charge for groups of 30 people or more. Group leader(s) will be admitted free of charge (1 person per 30 people). Groups requiring a commentary/explanation of the exhibits and/or groups wishing to come by bus must make a prior reservation, so please contact us in advance.

Can I eat in the museum?

There aren't any facilities such as a restaurant in the museum, but if you bring a packed lunch etc., you can eat it on the lawned open space outside the museum. Additionally, there is a drinks vending machine in the museum.

Can I take photos in the museum gallery?

Photos can be taken provided it is only for personal use. However, please ensure that you do not bother other customers (such as cutting into line or taking a long time to take a photo in the same place). Photos taken cannot be duplicated or distributed for financial gain.

Can I bring a pet into the museum? Can I bring my bicycle into the museum?

Apart from guide dogs and service dogs, please refrain from bringing pets into the museum in order to protect the plants in the "Hyogaki-no-Mori" outdoor exhibit. With regard to bicycles, please use the available car park to park your bicycle.